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The economic pressures from increasingly demanding clients and aggressive global competition mean law firms are now obliged to provide much more than just good lawyers.

The economic pressures from increasingly demanding clients and aggressive global competition mean law firms are now obliged to provide much more than just good lawyers.

To maintain competitive advantage, they need to deliver this legal expertise efficiently, effectively and innovatively. Commercial capability, good business process and effective technology are now crucial to success in the legal sector, and the IT function is a key enabler to this.

Over the last twenty years, Acora has established a strong pedigree as IT partner and specialist to the legal profession. We’ve delivered IT support services and consultancy to a large number of law firms, including 14 of the top 15 law firms in the UK.

Our portfolio of IT services has been developed with an in-depth understanding of the demands of the legal sector from the service needs of lawyers to the specialist technology platforms they use.

Our services range from specialist IT consulting engagements, managed project deployments through to SLA-driven end-user and infrastructure support, available 24/7.

Every solution is tailored to the specific requirements of each of our clients, but what’s common to all is high levels of response, resolution, security and customer service.

Why 14 of the top 15 law firms have chosen Acora

 

  • We understand the legal profession, having been working with law firms for over 28 years
  • We understand the sensitivity of your data and that security and reliability are a must. That’s why we have been accredited with ISO 9001 and ISO 27001
  • We were the first UK company to offer a 24 hour legal-dedicated round the clock support desk service

We are proud to have worked with

We found ourselves in
a cycle of recruiting and
training, and suffering
the distraction of this. From day one, we all saw a massive difference in response levels from Acora beyond recognition.

Mike Burton
CTO, Cripps Pemberton Greenish

As specialists in high performing end user support, we found their proposal to be the most compelling and we were able to obtain great client references which gave us the confidence that they could deliver their designed solution.

Roland D’Costa
Director of Global IT Services, 3i PLC

Acora’s in-depth knowledge and implementation methodology impressed us, as well as their ability to help us shape our new solution as our relationship progresses. Ultimately, we wanted an experienced partner who had the technical ability to integrate systems and streamline processes. 

Mike Skypala
Managing Director, OATS Ltd

Customer case studies

Kennedys – ready for growth

Kennedys needed to add capacity to their service desk, after experiencing difficulty recruiting and retaining staff.

Osborne Clarke – End user IT support

Osborne Clarke was experiencing rapid growth and the company needed to ensure it’s fee earning end users had access to a scalable, 24/7 IT service desk.

Cripps Pemberton Greenish: End user support transformation

The CrippsPG IT team were becoming aware that the lack of 1st line customer service and poor response levels were negatively impacting the lawyers’ productivity. Ultimately, they needed a specialist partner for end-user support.

Get in touch

The Acora team is ready and waiting to understand your challenges and see how we can help.

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Contact details

Acora
Hamilton House, Temple Avenue, Temple, London EC4Y 0HA

Acora
Acora House, Albert Drive, Burgess Hill, West Sussex RH15 9TN

Acora
Pegasus House, 1 Cranbrook Way, Shirley, Solihull B90 4GT

International callers please use: +44 1444 221123

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