- Experiencing rapid growth?
- Embarking on a series of acquisitions?
- Need IT to deliver business value?
- Desire to migrate to the Cloud?
- Juggling IT part-time?
- Not happy with your current IT partner?
You could recruit and expand internally or work with an IT partner who can offer reliable and scalable resource on demand.
Solutions to support your rapid growth:
Have you got a 5 star IT Service Desk?
Take the test and get your free tailored report
You need to build an investment ready IT platform that can cope with integration and expansion. An IT partner can help you get there on time.
Solutions to support your acquisition journey:
Have you got a 5 star IT Service Desk?
Take the test and get your free tailored report
You need to reduce the 80% of time spent keeping the lights on and an IT partner can help by supporting your routine IT tasks.
Solutions to help you drive business value:
Have you got a 5 star IT Service Desk?
Take the test and get your free tailored report
If you don’t have the time or resources, then work with an IT partner who has done it all before with a proven methodology.
Solutions to help get you get to the Cloud successfully:
Have you got a 5 star IT Service Desk?
Take the test and get your free tailored report
If the requirements are increasing and the choices complex, why not lean on an IT partner who can deliver more to your SLA and keep you abreast of advances in technology.
Solutions to help you when IT is not your only job:
Have you got a 5 star IT Service Desk?
Take the test and get your free tailored report
You know the service you need, but moving suppliers sounds painful. You need the assurance of a seamless transition to a quality provider
To help you see that a smooth migration is possible:
Have you got a 5 star IT Service Desk?
Take the test and get your free tailored report
Award winning IT managed services and business software partner
We deliver innovative managed services, advisory services, business software and cloud solutions to mid-market organisations with 50-5000 employees.
More than 200 clients trust us to take responsibility for part, or all, of their business IT from the design and build of complex solutions to the day-to-day management of services.
Trust Acora to deliver within budget, security and compliance parameters, so you can maintain focus on your wider business goals.
End-user support
Infrastructure management
Full IT outsourcing
Migrating to Azure
IT project support
Office 365 migration
Microsoft Dynamics
Business solutionsOur Customers
Through Acora we found a partner who could not only design and build our cloud platform in Azure, but also provide ongoing support of our environment. We now have a fully scalable, modern IT platform which enables us to focus on achieving further international expansion.
Mark Hill
Global CIO, Frank Recruitment Group
As specialists in high performing end user support, we found their proposal to be the most compelling and we were able to obtain great client references which gave us the confidence that they could deliver their designed solution.
Roland D’Costa
Director of Global IT Services, 3i PLC
Acora’s in-depth knowledge and implementation methodology impressed us, as well as their ability to help us shape our new solution as our relationship progresses. Ultimately, we wanted an experienced partner who had the technical ability to integrate systems and streamline processes.
Mike Skypala
Managing Director, OATS Ltd
News & Events
First Time Fix – Do your metrics reveal the truth?
It’s easy to understand why the FTF rate is the Service Desk metric that gets the most attention. When measured correctly, it is the figure that identifies when your end-users get a resolution at the time of asking for it. Therefore, it is closely related to user satisfaction. Working to improve your FTF rate helps […]
How to implement successful joiners and leavers processes
Joiners and leavers processes are critical to information security, hardware asset management and relationship building between your Support Team and IT users. All too often, the responsibility for maintaining a smooth process is unclear. Leaving both users and the support team frustrated, costing your organisation excess money and exposing security with unnecessary risks to your […]
5 Easy Steps to tackle a mountain of aged tickets
Are you buried under a mound of aged tickets? The daily demand to keep your technology running smoothly can mean you miss the wood for the trees. As a manager of a high volume Service Desk, it is easy to overlook or even turn a blind eye to ageing tickets. But deep down, you know […]
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