I have no worries about our IT whatsoever because Acora is accountable for everything and is a one-stop shop for all our IT needs. Acora is just like another department within our business and whenever the need does arise for IT advice or assistance then I can simply call the Acora helpdesk and be confident that my issue will be addressed immediately.
This joint partnership ensures we are delivering what what we need to do as a business. Acora are the
technical experts supporting us. Being able to talk to them about our requirements means we can react more swiftly than relying solely on in-house resource.
This ensures we continue to deliver high levels of customer service.
Acora instil trust, the services they deliver are appropriate for our needs. They have been able to
flex around the changing needs of our business and allow us to focus on our core business objectives
without having to worry about the provision of IT services. Their service is backed by high quality
report which track service levels, improvements and key focus areas, project status and IT capacity.