Successful transition to Acora 24/7 outsourced service
November 27, 2019
Successful transition to Acora 24/7 outsourced service
About our client
Our client, a home finance company, part of a larger financial services company headquartered in London, is a high-profile, financial services organisation, with over 200 employees.
Acora responded to a formal RFP to select a new IT Services partner to support an infrastructure transformation activity and successfully transition away from their incumbent provider.
The chosen partner needed to demonstrate:
Acora solution
Acora was successful in the bid to provide the company with an infrastructure and service transformation project, which at a high-level incorporated:
Business ourcomes
Throughout the process Acora had to tightly control and manage the incumbent provider to help support the transition activity. Acora met all compliance requirements as stipulated by the FSA and the larger group’s security committee.
Acora continues to enjoy a highly successful relationship with this client and continues to deliver additional project services.