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The latest update from James Karp, COO of Acora Group, about how we are operationally managing through COVID-19, for our customers. 22nd of May..

Acora News

I hope you are all well and staying healthy. Across the Acora group we continue to support our clients remotely and the operational delivery teams are as strong as ever.   Following the recent update from the Government which set out some easing of the “Lockdown” and potential to...

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Office 365 is rebranding: Here’s what you need to know

Blog

On April 21st, Microsoft renamed a few Office 365 subscriptions and moved some of the packages to sit underneath the Microsoft 365 brand. They also introduced a new brand name for 365 Business and 365 Pro Plus; the new name will be Microsoft 365 Apps.   Microsoft 365 is a bundle package that includes Office 365, Windows 10, and Enterprise...

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Measuring how happy users are with your IT Service Desk

Blog

Happiness. It’s such an abstract quality. Ask just about anyone whether they are happy about this, about that or about the other, and their response is likely to be shaded. They are not unhappy. They are quite happy. They are mainly happy. Usually happy. Relatively happy. You won’t generally have to ask too many people before someone inclined to...

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Technical debt – when should you address it?

Blog

By David Murphy, Solutions Architect at Acora A term we have begun to use a lot more of recently at Acora, ‘technical debt’ seems to be increasingly omnipresent in IT platforms everywhere! It sprung into my view this evening in a tweet linking an article at The Register: The...

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Helping Dynamics customers when their support partner is no longer able to

Blog

We were very sorry to hear the news from K3 earlier in the week. These are challenging times for all businesses, and the close knit Dynamics channel family is not immune. To the employees, and we have several ex colleagues and friends there, we offer positive thoughts and please...

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An update from James Karp, COO of Acora Group, about how we are operationally managing through COVID-19, for our customers. 1st April.

Acora News

Across the Acora group we continue to support our clients remotely and the operational delivery teams have risen to the challenge in a way that fills me with immense pride. We have seen unprecedented levels of requests from our customers to help them which we have been able to...

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An update from James Karp, COO of Acora about how we are operationally managing through COVID-19, 20th March.

Acora News

Our continuing priority remains the welfare of our employees and our customers’ employees. Like all organisations, we are following the latest government health guidelines and are limiting travel and in-person meetings and across our UK wide IT operations businesses the entire team of Acora and Plan-Net professional service and...

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Acora completes investment round with Palatine Private Equity

Acora News

Below is the press release in relation to our corporate activity from week commencing 9th March 2020. Whilst it feels wholly inappropriate to release these messages now, I am duty bound to do so in the interest of all Acora stakeholders. On behalf of all my totally committed Acora...

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An update from James Karp, COO of Acora about how we are operationally managing through COVID-19, 18th March

Acora News

Like other organisations, we are following the recommendations of public health authorities and are limiting travel and in-person meetings, but across our UK wide IT operations businesses, the entire team of Acora and Plan-Net professional service and support staff remain committed to meeting the needs of our customers. Although...

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