Why have 5 of the Top 50 UK law firms chosen to outsource some or all of their IT support services to Acora since the Covid-19 pandemic hit?

Customer case studies

Kennedys – ready for growth

Kennedys needed to add capacity to their service desk, after experiencing difficulty recruiting and retaining staff.

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Osborne Clarke – End user IT support

Osborne Clarke was experiencing rapid growth and the company needed to ensure it’s fee earning end users had access to a scalable, 24/7 IT service desk.

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3i – End user IT support transformation

3i wanted to improve end user satisfaction, as well as boost confidence in, and visibility of IT support.

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Through Acora we found a partner who could not only design and build our cloud platform in Azure, but also provide ongoing support of our environment. We now have a fully scalable, modern IT platform which enables us to focus on achieving further international expansion.

Mark Hill
Global CIO, Frank Recruitment Group

As specialists in high performing end user support, we found their proposal to be the most compelling and we were able to obtain great client references which gave us the confidence that they could deliver their designed solution.

Roland D’Costa
Director of Global IT Services, 3i PLC

Acora’s in-depth knowledge and implementation methodology impressed us, as well as their ability to help us shape our new solution as our relationship progresses. Ultimately, we wanted an experienced partner who had the technical ability to integrate systems and streamline processes.

Mike Skypala
Managing Director, OATS Ltd

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