Many providers claim to serve the mid-market well. We think we can do it better.
As a growing, mid-sized organisation ourselves, we are passionate about helping other growing mid-market organisations achieve their business goals. Being able to scale IT and leverage new technology can help them do this and this is how Acora helps its clients.
Flexible mature services
We have built our offering around the needs of the mid-market.
Providing services of any kind to mid-market companies presents very specific challenges. They are likely to be going through some kind of development or business change event so they need a provider that can offer agility and service maturity as well as value. This combination can sometimes be hard to find in the larger providers but it is the very essence of our proposition.
Our agility comes from our capacity modelling capabilities in our 24/7 service desk, maturity from the tools and processes we have invested in and the value is the sum of these parts – the breadth of our offering compared to the cost to the business of providing it for themselves.
How mid-market organisations can benefit from working with Acora
You won’t be a small fish in a big pond – we’re a sizeable organisation but small enough to care
Round the clock IT support from a UK-based provider
Low risk, high value managed services that enable you to run an efficient and innovative IT operation that scales and flexes quickly, without taking on the capital or headcount that such an operation would normally require
Mature systems, processes and tools – reassurance that your IT is in safe hands
A breadth of technology skills covered by a single provider
Strategic support – pre and post deal acquisition and business change management
Good business continuity plans; solid security processes and procedures, good quality management
Our years of experience have taught us that mid-market companies don’t want to be dictated to – they still want to manage aspects of their business IT themselves. They want a partnership with both parties bonding at every level and a firm focus on peer-to-peer relationships. Our strategy as an outsourcing provider is to remain flexible, develop an expertise in the client’s market and support the client through change
David Rabson, CEO, Acora
Read more about quality IT Outsourcing for the mid-market