We’re delighted to present our second annual CIO report. Building on the success of last year’s inaugural survey, we’ve expanded its scope: more than just a summary of our findings, we’ve given a broader sense of the technical, commercial and practical landscape in which CIOs are operating today.

The context for this year’s survey is, of course, entirely different to 2020, and the Covid-19 pandemic naturally shaped both our survey questions and the results. While it’s obviously impossible to isolate CIOs’ experience and thinking from the events of the past 12 months, we’ve attempted to look beyond Covid-19 to the new normal that now seems to be evolving, and the emerging trends and longer-term changes that will affect the CIO role in the future.