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5 steps to successfully transforming end user support

Brochures & ebooksIn The Know

IT has become the accelerant of modern businesses. Companies are investing more in their technology and so require wider reaching IT support. This paper provides 5 steps you can take to completely transform your end user support.

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Make technology your business advantage

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Acora helps small and midsize businesses (SMBs) make the use of technology a business advantage. Modernising your systems and business processes can set you apart from your competitors, whatever size they may be.

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7 ways to improve your service desk

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The continued consumerisation of technology means users are more demanding than ever, and delivering superior IT support is more important than ever. Our paper covers 7 ways you can improve your service desk.

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10 things your service desk should not be doing

Brochures & ebooksIn The Know

How can you tell if your IT service desk is fit for purpose? To help you find out, Ben Whitehead, Head of Project and Support Services, lists the 10 things that should not be happening

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Service desk outsourcing – what to consider

Brochures & ebooksIn The Know

Your IT service desk is key to the success of your business, and using a third party to deliver it can bring real benefits. Our paper provides some key considerations you should think about before deciding on outsourcing.

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10 top tips to successful M&A IT integration

Brochures & ebooksIn The KnowWhite Papers

It’s an alarming fact that a large proportion of M&A activity fails to deliver the potential business value anticipated. In this paper we provide our 10 top tips to making your M&A IT integration a success.

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6 ways Office 365 keeps your business and email secure

In The Know

Microsoft have made email security their  priority, so you don’t have to  make it yours. Email is the lifeblood of corporate communication and the gateway to  any business, but securing it doesn’t need to be a massive undertaking for your IT team.

10 myths about moving to the cloud debunked

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If your company is considering Microsoft Office 365 as your first step in moving applications to hosted solutions, you may have found similar
inconsistencies in your research—making it difficult to separate fact from fiction.

Why migrate to Office 365?

In The Know

When you adopt a suite solution with comprehensive productivity and collaboration tools like Microsoft Office 365, your employees will have everything they need. They will be able to experience how easily the solutions work together, enabling seamless collaboration across departments.

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