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Happy users, easy life – the ultimate guide to end user support

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With emerging tech like mobile, chat, cloud and more, helpdesks have never been under more pressure. Pete Canavan shares his top tips from his 15+ years of delivering end user IT support.

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5 steps to successfully transforming end user support

Brochures & ebooksIn The Know

IT has become the accelerant of modern businesses. Companies are investing more in their technology and so require wider reaching IT support. This paper provides 5 steps you can take to completely transform your end user support.

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Make technology your business advantage

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Acora helps small and midsize businesses (SMBs) make the use of technology a business advantage. Modernising your systems and business processes can set you apart from your competitors, whatever size they may be.

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7 ways to improve your service desk

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The continued consumerisation of technology means users are more demanding than ever, and delivering superior IT support is more important than ever. Our paper covers 7 ways you can improve your service desk.

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10 things your service desk should not be doing

Brochures & ebooksIn The Know

How can you tell if your IT service desk is fit for purpose? To help you find out, Ben Whitehead, Head of Project and Support Services, lists the 10 things that should not be happening

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Service desk outsourcing – what to consider

Brochures & ebooksIn The Know

Your IT service desk is key to the success of your business, and using a third party to deliver it can bring real benefits. Our paper provides some key considerations you should think about before deciding on outsourcing.

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10 top tips to successful M&A IT integration

Brochures & ebooksIn The KnowWhite Papers

It’s an alarming fact that a large proportion of M&A activity fails to deliver the potential business value anticipated. In this paper we provide our 10 top tips to making your M&A IT integration a success.

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The definitive guide to IT managed services

Brochures & ebooks

Unsure as to whether IT managed services is right for your business? This guide will help with your decision making process. Covering everything from explaining what managed services are, to calculating RoI and outlining top tips for selecting the right managed service provider (MSP) it is the definitive guide to this hotly debated subject.

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Acora company brochure

Brochures & ebooks

Find out about Acora in this high level company overview, including our services, our clients and our accreditation and partnerships.

For more information about Acora, feel free to contact us.

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