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Complement your portfolio with our Managed Services

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As a leading IT Services company to the mid-market, we’re able to offer our partners industry leading IT support solutions to complement their existing portfolio and help them win more customers.  Our end-user and infrastructure management services are underpinned by our two UK-based 24/7  operation centres.

Sign up to our partner programme and benefit from:

  • Easy process and established support team
  • Market leading IT support services
  • Dedicated contact to ensure strong relationship and success
  • Experienced knowledgeable and technical sales team
  • Attractive annuity based commission

To find out more, call Sam Butler on 07966 596501 or fill out the form above and we’ll call you back as soon as possible.

Our Services

IT Infrastructure Support

24/7 Support, maintenance and management for part or all of your IT infrastructure to defined SLAs.

Key Features:

  • Full 24/7/365 support and maintenance of all or part of your platform
  • Out-of-hours patching to reduce risks such as security breaches or downtime
  • Industry-leading management tools ensure round-the-clock monitoring
  • myAcora self-service portal for logging incidents, requests and service access
  • UK-based operation centres
  • Proactive analysis of capacity and usage enabling responses before problems result

End User IT Support

1st line service desk to support internal IT teams at times that suit your requirements to defined SLAs.

Key Features:

  • Monthly service reporting and contracted SLAs
  • 24/7/365 end user support
  • Flexible contract terms – 12 months upwards
  • Optional out-of-hours service variant
  • UK-based operation centres
  • myAcora portal to enable users to log tickets and service requests
  • 10 second target answer time

Why Acora

Mature Processes

ITIL Aligned Processes

Monitoring tools

Highly trained service community

24/7 UK-based operation   

Mid market focus

25 years pedigree

Market leading systems 

Got a question?

Need to speak to someone about our services? Get in touch! We're happy to help.