Manage my core IT

The heart of any IT department is the provision of 1st and 2nd line support for your internal community, closely followed by infrastructure support. It often takes up 80% of your time.

But can it be done to a higher standard, lower cost and for more hours per day by someone else?

That’s where Acora can help.

Let us help you

The scale of operational IT prevents you from getting around to the strategic IT. Day-to-day support is important but is it what you want your IT team to be focusing on?

A managed service provider working for you, to your service level agreement, delivering support to your community as you require, could be the answer.

We can work with you to support your business as usual IT, allowing you to focus on value add support and digital business transformation.

Helping you get where you need to be, quickly and smoothly.

Solution benefits

Better productivity

Improved efficiency

Better employee satisfaction

Lower risk

Solution components

Acora have over 25 years’ experience supporting end-users from its 24/7 365 IT service desks, based in Sussex and Solihull. Our customer focus, ISO accreditations and leading customer portal ensure your IT team can relax in the knowledge that their end-users and infrastructure are well taken care of.

Case Studies

Scorpio: IT to support growth

Case Studies

After a period of rapid growth, Scorpio needed to upgrade their ageing infrastructure and add support to supplement their in-house team.

ECIC: Full Outsource

Case Studies

As a growing business, and a regulated entity with the Prudential Regulatory Authority (PRA) and the Financial Conduct Authority (FCA), ECIC were facing a number of challenges around their IT infrastructure which led to their decision to outsource their IT.

Our Customers

I have no worries about our IT whatsoever because Acora is accountable for everything and is a one-stop shop for all our IT needs. Acora is just like another department within our business and whenever the need does arise for IT advice or assistance then I can simply call the Acora helpdesk and be confident that my issue will be addressed immediately.

Ian Cowie
Managing Director, Scorpio

We have known Acora a long time and they have proven to be a very good partner for us. I am very happy with them as a team as they understand our business and know where we are going. We talk to them regularly about changes to our business and how they can support us.

Neil Crowther
Managing Director, Ardent

This joint partnership ensures we are delivering what what we need to do as a business. Acora are the technical experts supporting us. Being able to talk to them about our requirements means we can react more swiftly than relying solely on in-house resource. This ensures we continue to deliver high levels of customer service.

David Beldham
Head of IT, ECIC

Get in touch

The Acora team is ready and waiting to understand your challenges and see how we can help.