Manage my core IT

The heart of any IT department is the provision of 1st and 2nd line support for your internal community, closely followed by infrastructure support. It often takes up 80% of your time.

But can it be done to a higher standard, lower cost and for more hours per day by someone else?

That’s where Acora can help.

Let us help you

The scale of operational IT prevents you from getting around to the strategic IT. Day-to-day support is important but is it what you want your IT team to be focusing on?

A managed service provider working for you, to your service level agreement, delivering support to your community as you require, could be the answer.

We can work with you to support your business as usual IT, allowing you to focus on value add support and digital business transformation.

Helping you get where you need to be, quickly and smoothly.

Solution benefits

Better productivity

Improved efficiency

Better employee satisfaction

Lower risk

Solution components

Acora have over 25 years’ experience supporting end-users from its 24/7 365 IT service desks, based in Sussex and Solihull. Our customer focus, ISO accreditations and leading customer portal ensure your IT team can relax in the knowledge that their end-users and infrastructure are well taken care of.

iso accreditations 9001 20000-1 27001 22301

Case Studies

Scorpio: IT to support growth

Case Studies

After a period of rapid growth, Scorpio needed to upgrade their ageing infrastructure and add support to supplement their in-house team.

ECIC: Full Outsource

Case Studies

As a growing business, and a regulated entity with the Prudential Regulatory Authority (PRA) and the Financial Conduct Authority (FCA), ECIC were facing a number of challenges around their IT infrastructure which led to their decision to outsource their IT.

Our Customers

Through Acora we found a partner who could not only design and build our cloud platform in Azure, but also provide ongoing support of our environment. We now have a fully scalable, modern IT platform which enables us to focus on achieving further international expansion.

Mark Hill
Global CIO, Frank Recruitment Group

As specialists in high performing end user support, we found their proposal to be the most compelling and we were able to obtain great client references which gave us the confidence that they could deliver their designed solution.

Roland D’Costa
Director of Global IT Services, 3i PLC

Acora’s in-depth knowledge and implementation methodology impressed us, as well as their ability to help us shape our new solution as our relationship progresses. Ultimately, we wanted an experienced partner who had the technical ability to integrate systems and streamline processes.

Mike Skypala
Managing Director, OATS Ltd

Get in touch

The Acora team is ready and waiting to understand your challenges and see how we can help.