Organisations rely heavily on applications to manage their businesses, and as SMBs become more comfortable with using hybrid and cloud-only deployments, their data capture increases. This is often a natural occurrence too but as the breadth and depth of a company’s data grows, so do the infrastructure requirements, putting additional pressure on internal IT departments.
Let us take care of your Microsoft Dynamics NAV solution so you can take care of your business.
At Acora, we know that IT teams are busy keeping technology users happy, whilst also maintaining existing technologies and striking a balance between innovating and integrating new solutions. That’s why we’ve created acoraNav, a managed service that allows our customers to enjoy all the benefits of their enterprise resource planning (ERP) investment without having to bear the operational, technical and administrative complexities of maintaining the solution themselves.
Our applications specialists are vastly experienced so you can trust them to take care of your business critical software 24/7, reducing the risk of downtime and disruption to your business.
Key features of your acoraNav service
Access to our ITIL accredited Applications Service Desk from 09:00-17:30
Tier 2 and tier 3 shared service desk teams
Monthly patch management (OS & SQL)
Infrastructure management, monitoring and management of two servers hosted in Azure
Optional additional service of back-up and restore tests
Optional additional service of update management and hot-fixes
Flexible contracts available, from 12 months upwards
We have known Acora a long time and they have proven to be a very good partner for us. I am very happy with them as a team, as they understand our business and know where we are going. We talk to them regularly about changes to our business and how they can support us.