Menu

IT Services

Award winning UK based IT services and technology company

Request a call back

Please complete the form below

Leave IT to us…so you can focus on growing your business

We deliver innovative managed services, advisory services, business software and cloud solutions to mid-market organisations with 50-2000 employees. More than 200 clients trust us to take responsibility for part, or all, of their business IT, from the design and build of complex solutions to the day-to-day management of services.

Choose which IT support option is right for your business and trust Acora to deliver within budget, security and compliance parameters, so you can maintain focus on your wider business goals.

24/7 Support, maintenance and management for part or all of your IT infrastructure to defined SLAs.

Key Features:

  • Full 24/7/365 support and maintenance of all or part of your platform
  • Out-of-hours patching to reduce risks such as security breaches or downtime
  • Industry-leading management tools ensure round-the-clock monitoring
  • myAcora self-service portal for logging incidents, requests and service access
  • UK-based operation centres
  • Proactive analysis of capacity and usage enabling responses before problems result

1st line service desk to support internal IT teams at times that suit your requirements to defined SLAs.

Key Features:

  • Monthly service reporting and contracted SLAs
  • 24/7/365 end user support
  • Flexible contract terms – 12 months upwards
  • Optional out-of-hours service variant
  • UK-based operation centres
  • myAcora portal to enable users to log tickets and service requests
  • 10 second target answer time

Tailored support, maintenance and management options for your IT infrastructure and users to defined SLAs.

Key Features:

  • Predictable, transparent control over costs
  • Service levels tailored to your needs
  • Experienced resources and skills to add value and stability
  • Access to a broad base of technology and industry knowledge
  • Application of best practice, governance and tools to drive performance
  • UK-based operation centres

Why Acora

24/7 UK-based operation   

Mid market focus

25 years pedigree

Market leading ITSM system

Mature Services

ITIL Aligned Processes

Monitoring tools

Highly trained service community

Our Customers

I have no worries about our IT whatsoever because Acora is accountable for everything and is a one-stop shop for all our IT needs. Acora is just like another department within our business and whenever the need does arise for IT advice or assistance then I can simply call the Acora helpdesk and be confident that my issue will be addressed immediately.

Ian Cowie
Managing Director, Scorpio

We have known Acora a long time and they have proven to be a very good partner for us. I am very happy with them as a team as they understand our business and know where we are going. We talk to them regularly about changes to our business and how they can support us.

Neil Crowther
Managing Director, Ardent

This joint partnership ensures we are delivering what what we need to do as a business. Acora are the technical experts supporting us. Being able to talk to them about our requirements means we can react more swiftly than relying solely on in-house resource. This ensures we continue to deliver high levels of customer service.

David Beldham 
Head of IT, ECIC

Using third party IT Support for the first time? 

Don’t worry, your IT is in safe hands.  See for yourself by taking a look inside the Acora Service desk in our short video.

Thinking of moving to a new IT service provider?

Moving from your existing provider to Acora may not be as daunting as you think. Our Managed Service Director explains how we overcome the challenges and ensure a smooth transition.

Our Partners

microsoft
citrix
paloalto

Get in touch

The Acora team is ready and waiting to understand your challenges and see how we can help.

Contact form

  • Any personal information we obtain is processed in accordance with our Privacy Policy.

Contact details

Acora
Pegasus House, 1 Cranbrook Way, Shirley, Solihull B90 4GT

Acora
Acora House, Albert Drive, Burgess Hill, West Sussex RH15 9TN

International callers please use: +44 1444 221123

Got a question?

Need to speak to someone about our services? Get in touch! We're happy to help.