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Finance & Banking

The UK’s leading banks and financial service firms trust Acora to deliver them with high-performing IT Support Services.

In the Financial Services sector, IT which is functioning at less than 100% efficiency – or fails to work at all – can spell massive losses in revenue and reputation.

Acora has substantial experience in supporting Financial Services organisations to ensure that their IT organisations are not only correctly resourced but are able to meet or exceed the demands of the business, providing a competitive advantage, value and high ROI. This expert third party support enables organisations to deliver optimised, seamless services to their users.

We operate at more than 30 sites across London, delivering everything from flexible, scalable services to fully managed 24/7 service desk solutions. This ensures that users are fully supported with technical expertise specific to the organisation and its infrastructure, and the attention to detail for which Acora is renowned.

Equally, we can support the demands of global business by managing and resourcing pan-European and global projects.

Recent examples of our work in the sector include designing a flexible and scalable IT support model, meeting increased support needs following a merger, ITIL Best Practice education and merging an IT and Facilities service desk.

“The Acora account team is by far the best of all our suppliers.”

– A global, city-based and investment bank

We are proud to have worked with

Through Acora we found a partner who could not only design and build our cloud platform in Azure, but also provide ongoing support of our environment. We now have a fully scalable, modern IT platform which enables us to focus on achieving further international expansion.

Mark Hill
Global CIO, Frank Recruitment Group

As specialists in high performing end user support, we found their proposal to be the most compelling and we were able to obtain great client references which gave us the confidence that they could deliver their designed solution.

Roland D’Costa
Director of Global IT Services, 3i PLC

Acora’s in-depth knowledge and implementation methodology impressed us, as well as their ability to help us shape our new solution as our relationship progresses. Ultimately, we wanted an experienced partner who had the technical ability to integrate systems and streamline processes. 

Mike Skypala
Managing Director, OATS Ltd

Customer case studies

BLM – Service desk transformation

Following a number of major mergers and accelerated growth, BLM initiated a restructuring of the firm to reflect its customers’ needs and its goal of helping them to reduce the time and money they spend on managing risk and resolving disputes.

Osborne Clarke – End user IT support

Osborne Clarke was experiencing rapid growth and the company needed to ensure it’s fee earning end users had access to a scalable, 24/7 IT service desk.

3i – End user IT support transformation

3i wanted to improve end user satisfaction, as well as boost confidence in, and visibility of IT support.

Get in touch

The Acora team is ready and waiting to understand your challenges and see how we can help.

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Contact details

Acora
Hamilton House, Temple Avenue, Temple, London EC4Y 0HA

Acora
Acora House, Albert Drive, Burgess Hill, West Sussex RH15 9TN

Acora
Pegasus House, 1 Cranbrook Way, Shirley, Solihull B90 4GT

International callers please use: +44 20 3974 8812

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