Working as part of Acora’s Tech Centre and reporting to the Lead Technical Systems Engineer, this is an engineering role predominantly delivering technical implementations in core skill areas, technical expertise and engineering support to a portfolio of contracted services or project customers.
Regular travel (occasionally overseas) and occasional working during unsocial hours including weekends is inevitable.
Deploy technical solutions in accordance with the design documentation, agreed best practice standards (including external accreditations) and our project management framework. This is particularly critical in the disciplines of Change Management and Service Introduction. Certain deployments are expected to require evening or weekend work.
Deliver contracted services to customers either remotely or on site. This takes a variety of forms including consultancy, training, and fulfilling service requests.
Contribute to tech innovation, by testing and deploying new monitoring and management platforms as well as ensuring the tech portfolio is up to date with the latest innovations and products.
Take ownership of improving processes and products within the networking and security area and raise business cases for technology adoption.
Work in partnership with customers to advise and deliver services-led technology solutions that best meet their business objectives and/or overcome problems.
Create high quality deployment, monitoring and QA standards / installation guides, work instructions, key customer documentation and maintain CMDB / asset information.
Skills and Experience
The candidate will need to demonstrate experience-based knowledge of Networking & Security (including specifically vendors such as Cisco, Dell, HP, Juniper, Palo Alto and Ruckus).
Experienced in installing and supporting complex and hybrid environments.
Experienced in following solution designs, deployment to specification or standard and documenting the solutions installed including any deviations from the standard or design.
LAN Switching, VLANs, Spanning Tree (STP/RSTP/MST/PVST), WAN Technologies (MPLS/VPLS/LES).
Routing, Static, Dynamic (OSPF, BGP, EIGRP) IPSEC VPN, SSL VPN.
NGFW/Stateful Firewall Technology Wireless LANs (Standalone/Controller)
Working towards or holding vendor certification in any of the following areas:
- Cisco CCNP Level in Routing & Switching/Security
- Juniper JNCIS-SEC or JNCIS-ENT
- Ruckus WiSE
- Palo Alto PCNSE
Whilst vendor certification is preferred, Acora will accept proven implementation and configuration experience that can be evidenced and evaluated as a part of the interview process.
For more information about this position, please email email@example.com and include a copy of your CV