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Do you share our desire to be a game changer in the IT Managed Services industry and solve the mid market dilemma? If yes, then Acora needs you!
Over the past few years our business has expanded, both organically and through strategic acquisitions, and we are on a mission to continue recruiting ambitious and talented people to continue our growth adventure.
At Acora we strongly believe this is a great place to work. With dedicated support and development opportunities readily available, you can continue on your personal career path whilst being part of the bigger Acora growth journey.
Check out our latest job opportunities below, and let us know if one catches your eye. You can also reach out to our friendly recruitment team by emailing your CV to yourcareer@acora.com.
Location: London
Key Responsibilities: You will collaborate closely with clients to understand their business needs and demonstrate how our solutions can deliver value.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will collaborate closely with clients to understand their business needs and demonstrate how our solutions can deliver value.
Apply here
As Pre-Sales Consultant you will collaborate closely with clients to understand their business needs and demonstrate how our solutions can deliver value. You will provide expert guidance, create tailored solution presentations, and articulate technical and business benefits in a clear and compelling way, staying current on industry best practices and emerging technologies to ensure our solutions remain competitive and innovative and are technically viable and align with the customer’s commercial objectives.
For more information about this position, please email yourcareer@acora.com and include a copy of your CV
Key Responsibilies: You will play a key role in the delivery of exceptional customer service to the business and the customer.
Employment Type: Full-Time | Location: London | Key Responsibilies: You will play a key role in the delivery of exceptional customer service to the business and the customer.
As a member of the Response Team on the Service Desk, you will play a key role in the delivery of exceptional customer service to the business and the customer.
As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service.
Key Responsibilities: To work alongside and assist the Shared Service Desk Team providing remote software, hardware and network problem resolutions to our clients.
Employment Type: Full-Time | Location: London | Key Responsibilities: To work alongside and assist the Shared Service Desk Team providing remote software, hardware and network problem resolutions to our clients.
Apply Here
To work alongside and assist the Shared Service Desk Team providing remote software, hardware and network problem resolutions to our clients.
You will be based within our flagship Service Centre and will work within the Service operations team, supporting multiple clients – Supported by the Shift Manager. Interfacing incidents, requests and problems impacting delivery of BAU services. Identifying and suggesting, improvements to the process and procedures used by the Service Desk and any trends or reoccurring issues that have been identified.
Location: Southampton
Key Responsibilities: You will play a key role in the delivery of high-quality technical support for the business.
Employment Type: Full-Time | Location: Southampton | Key Responsibilities: You will play a key role in the delivery of high-quality technical support for the business.
Location: Cape Town, South Africa
Key Responsibilities: You will play a pivotal role in ensuring the smooth operation of our infrastructure systems.
Employment Type: Full-Time | Location: Cape Town, South Africa | Key Responsibilities: You will play a pivotal role in ensuring the smooth operation of our infrastructure systems.
Acora is seeking a skilled Analyst to join our dynamic team. The Infrastructure Analyst will play a pivotal role in ensuring the smooth operation of our infrastructure systems by providing timely event and incident management, triage, investigation, resolution, and proactive identification of improvement opportunities. Reporting to the Infrastructure Manager, the successful candidate will collaborate closely with various teams to maintain and enhance our infrastructure services.
Key Responsibilities: You will provide professional services through the delivery of technical implementation, specialist expertise, and engineering support.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will provide professional services through the delivery of technical implementation, specialist expertise, and engineering support.
This role sits within Acora’s Tech Centre, reporting to the Technical Delivery Lead, and focuses on providing professional services through the delivery of technical implementation, specialist expertise, and engineering support for contracted services and project customers. The position is centred on the delivery of Acora’s implementation services, working to solutions defined by the Architecture team and ensuring a high standard of execution throughout the project lifecycle. Responsibilities include attending project kick-off meetings, supporting Joint Verification with customers, producing customer-facing documentation such as high-level designs, low-level designs, and scopes of work, and implementing technical solutions in line with approved designs. The role requires close collaboration with the project management team to ensure quality and timely delivery, while operating under ITIL standards including change control and problem management. In addition, the position provides support to colleagues within the Tech Centre and acts as an escalation point for wider service operations teams. Beyond core implementation work, the role may also involve delivering professional services remotely or on-site, which can include training customer IT teams and offering interim or backfill support.
Microsoft Azure (IaaS/PaaS), including:
Microsoft 365 platform, including:
Microsoft Entra ID, including:
Microsoft Server 2012 and 2016, including:
Microsoft Exchange Server 2013 to 2019 & SE , including;
Microsoft Windows 10/11, including:
Location: Norwich
Key Responsibilities: You will provide support to our customers, working across an array of different technologies and setups.
Employment Type: Full-Time | Location: Norwich | Key Responsibilities: You will provide support to our customers, working across an array of different technologies and setups.
You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills
Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements.
As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location.
Key Responsibilities: You will play a key role within the Data and AI consultancy team, focusing on the design, development, evaluation, and deployment of Artificial Intelligence (AI) and Large Language Model (LLM) applications.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will play a key role within the Data and AI consultancy team, focusing on the design, development, evaluation, and deployment of Artificial Intelligence (AI) and Large Language Model (LLM) applications.
We are seeking a Senior Data Scientist to play a key role within the Data and AI consultancy team, focusing on the design, development, evaluation, and deployment of Artificial Intelligence (AI) and Large Language Model (LLM) applications. The role requires deep expertise in data science and machine learning, particularly in the context of cloud environments such as Microsoft Azure.
You will lead the creation of innovative AI and LLM solutions for a variety of industries, as well as contribute to traditional data science projects, including bespoke machine learning model development and deployment. You will be expected to work independently, manage project delivery, and communicate complex data science concepts effectively to both technical and non-technical audiences.
Key Responsibilities: You will oversee the delivery of Data and AI initiatives, ensuring projects are planned, executed, and completed effectively to achieve strategic objectives.
Employment Type: Full-Time | Location: London | Key Responsibilities: You will oversee the delivery of Data and AI initiatives, ensuring projects are planned, executed, and completed effectively to achieve strategic objectives.
We are seeking a Technical Project Manager to oversee the delivery of Data and AI initiatives, ensuring projects are planned, executed, and completed effectively to achieve strategic objectives. This role involves managing the full project lifecycle—from roadmap creation through to implementation—while coordinating resources, mitigating risks, and maintaining clear communication among stakeholders.
The position requires a strong blend of technical expertise, leadership, and organisational capability within a data-driven environment. The Technical Project Manager plays a key role in aligning advanced data technologies, analytics, and artificial intelligence initiatives with broader business goals to drive measurable value.
Key Responsibilities: You will be part of the Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer.
Employment Type: Full-Time | Location: Cape Town, South Africa | Key Responsibilities: You will be part of the Service Operations team, playing a key role in the delivery of high-quality technical support for the business and the customer.
We are seeking a Service Desk Analyst to play a key role in the delivery of high-quality technical support for the business and the customer.
As part of the Service Operations team, you will be responsible for providing technical assistance, troubleshooting, and support to end-users, with a specific emphasis on Windows OS and Microsoft applications.
Location: Kuala Lumpur, Malaysia
Key Responsibilties: You will provide support to our customers, working across an array of different technologies and setups.
Employment Type: Full-Time | Location: Kuala Lumpur, Malaysia | Key Responsibilties: You will provide support to our customers, working across an array of different technologies and setups.
We are seeking a Service Desk Analyst to provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills
Key Responsibilities: You will drive the service excellence for a globally-operating Managed Service Provider.
Employment Type: Full-Time | Location: Cape Town, South Africa | Key Responsibilities: You will drive the service excellence for a globally-operating Managed Service Provider.
We are seeking a Team Lead with a 3rd line technical background to oversee and drive the service excellence for a globally-operating Managed Service Provider. This role combines technical leadership, team management, and fast-paced decision-making, ensuring the seamless operation, optimisation, and security of enterprise IT environments.
As a Team Lead, you will oversee a team of L2 and L3 Engineers, act as the primary escalation point for service issues, and collaborate with stakeholders at all levels, and external vendors. You will drive continuous service improvements, and modernisation efforts, aligning infrastructure processes with business goals.
Leadership & Team Management
Location: Remote - UK
Key Responsibilities: You will design, develop, and optimize detection and response content to enhance the organisation’s security.
Employment Type: Full-Time | Location: Remote - UK | Key Responsibilities: You will design, develop, and optimize detection and response content to enhance the organisation’s security.
We are seeking a Cyber Operations Content Development Engineer with deep expertise in Security Information and Event Management (SIEM) and Security Orchestration, Automation and Response (SOAR) technologies. In this role, you will design, develop, and optimize detection and response content to enhance the organisation’s security monitoring and incident response capabilities.
You will work closely with threat detection engineers, SOC analysts, threat hunters, and incident responders to ensure that our detection and response content is effective, scalable, and aligned with current and emerging threats.
Location: North Carolina, USA
Key Responsibilities: You will play a key role in the delivery of exceptional customer service to the business and the customer.
Employment Type: Full-Time | Location: North Carolina, USA | Key Responsibilities: You will play a key role in the delivery of exceptional customer service to the business and the customer.
We challenge ourselves to raise our game each day as a business and as individuals. As our own harshest critics, we believe we can always find better ways of delivering the best service for our customers.
We never walk away from a job; never make excuses; never shirk responsibility. We always keep our promises. We regard our culture of personal responsibility as a huge asset – as it gives our customers the belief that we’ll always deliver.
We succeed when we communicate well across the business and build solid partnerships with our customers. Good communication, strong relationships and commitment creates a team that can deliver on its promises.
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Make sure you are up to scratch with our core IT support offerings, ranging from project work to best-in-class Managed Services. Which area do you see yourself fitting into? If you are still unsure, browse our services to remove the fog.
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Acora is thrilled to announce that for the third year running, we have received the Best Companies ‘One to Watch’ Accreditation. With a philosophy of striving to be the best we can be, as a business we challenge ourselves to raise our game each day, and by being a great place to work we can in turn deliver the best services and experiences for our Managed IT and Cyber customers.