You take care of your business, we take care of the software that supports it.
We’ve worked hard to create support services that not only meet the needs of our clients, but add significant value to them. From our IT service desk to our web-based consultancy, we feel our support services truly differentiate us from competitors.
As a customer of Acora you can choose the level of support you need, and you’ll have access to a number of different services.
Acora’s support packages include:
Access to a world class IT service desk
New starter training
Get your team up to speed quickly and easily
Further development for your team
Minor development work
Small software changes, speedily resolved
Dedicated Account Managers
A friendly first point of contact
Book web-based sessions with experts on topics of your choice
Dial a consultant
Make calls to our experts with any questions you may have
Ensuring your technology is optimised
Back-up and restore
Enjoy peace of mind about company data
Software expert system review
An annual in-depth health check for your software
Experts in all things IT
Access to technical experts for your IT infrastructure, Cloud and more
We have known Acora a long time and they have proven to be a very good partner for us. I am very happy with them as a team as they understand our business and know where we are going. We talk to them regularly about changes to our business and how they can support us.
Managing Director, Ardent
We’re confident that Acora will always be as hands on and involved as we need them to be. Our Account Manager is very communicative and we hold regular meetings to discuss ideas, future projects and to get advice, that extra-effort will help us to get the best out of our solution.
Group Finance Manager, CT Automotive
The calibre of Acora’s design and development team was fundamental to helping us maximise our investment in the NAV software. The automated invoicing process we now have in place has significantly improved our processes and margin control, and as such has resulted in a significant impact on our bottom line.
CFO, Nationwide Services
Get in touch
The Acora team is ready and waiting to understand your challenges and see how we can help.