Acora Ltd, a UK based IT outsourcing service provider, with a service operation centre in Solihull, is celebrating the success of its pilot academy scheme. The company has been working with Solihull college to sponsor young people who are interested in technology. Students have the opportunity to apply for paid internships with Acora too, and will receive training and mentoring on areas in which they show an interest.
“A lot of young people are caught in the cycle where they can’t get a job due to lack of experience, but can’t get that experience in the first place. The academy provides this experience and much more for the students, as well as bringing talented young people into our business” explains Hollie Dunster, HR Executive at Acora. She continues “Acora has always had a rich tradition of growing and developing its own talent, and it’s a joy to watch them progress through the business.”
Two students recently underwent two weeks’ work experience at Acora over Easter, and decided to return for a three-month paid training placement over the summer. They’ve both now been offered permanent roles as members of the IT service desk team. This success has encouraged the HR department and David Rabson, CEO and sponsor of the academy scheme, to continue to build on its progress and expand the academy to its operation centre in Sussex.
“During my three months’ internship with Acora, I’ve learnt so much. I’ve been shown how to handle a variety of IT problems, provide great customer service and how to use new and different software. I feel that my confidence is growing as a result of speaking to customers, and regular discussions with my always helpful team. It’s been a great experience, and still is! I’m hoping to learn even more and get more skills in IT.” Mariusz Szymanski
“Acora is a great place to start out, and I was made to feel very welcome. You dive straight into work here, and get a real sense of what it’s like to be a support analyst in IT. My colleagues have been really supportive, and are happy to help me when I have questions or if I can’t fix a customer’s problem myself. Acora makes you feel at home, and you can learn so much in a short amount of time.” Conner Whitehouse